Last updated: 17/06/2024
Who we are
Our website address is: https://cumbraifresh.co.uk.
At Cumbria Fresh, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
Information We Collect
We may collect personal information in several ways when you use our services, including when you:
• Join our WhatsApp group
• Place an order
• Contact us via email or other communication methods
The types of information we may collect include:
• Contact Details: Your name, address, email address, and phone number.
• Order Details: Information about the products you purchase.
• Payment Information: We accept payments through card and cash only. We do not store credit card details nor do we share financial details with any third parties.
How We Use Your Information
We use your information for various purposes, such as:
• To process and manage your orders.
• To communicate with you about your orders, questions, and our services.
• To provide customer support.
• To send you updates and promotional offers if you have opted in.
• To improve our website and services.
Sharing Your Information
We do not share your personal information with third parties for their marketing purposes without your explicit consent. We may share your information with service providers who perform services for us and require access to such information to do that work. Examples include:
• Delivery services needing your address for delivering orders.
• Payment processors handling your payment transactions.
We only provide these service providers with the information they need to perform their services and work closely with them to respect and protect your privacy.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Your Rights
You have the right to:
• Access and receive a copy of your personal data we store.
• Request correction of the personal data that we hold about you.
• Request deletion of your personal data.
• Object to processing of your personal data.
• Request the transfer of your personal data to another party.
Changes to Our Privacy Policy
We may update this policy from time to time by posting a new version on our website. Please check occasionally for any changes.
Contact Us
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email on cumbriafresh@gmail.com or call us on +44 75866 66183.
Thank you for trusting Cumbria Fresh with your personal information.